FAQ | Shiva Coffee Blend

What Shipping Carriers Do You Use?

We partner with the United States Postal Service and UPS to get your Shiva Coffee Blend to you. We offer a flat rate shipping, calculated based on your destination, the order's weight, and the shipping service.
How Can I Track My Order?

Once your coffee is on its way, we’ll send you a tracking number to your email. This way, you can follow your coffee's journey to your doorstep!
Where Is My Package?

Not sure where your coffee is? Check the tracking number we sent to your email. If you're having any issues, don’t hesitate to contact us. We're here to help!
What Are The Shipping Rates?

Our shipping rates are flat, based on where you are, how much your order weighs, and the shipping service selected. Simple and straightforward!
How Can I Change My Order After It's Been Placed?

Need to make a change? Contact us immediately with your ORDER #__ in the subject line. We'll do our best to accommodate, but please note changes can’t be made once your order is shipped.
How Do I Return An Item or Receive A Refund?

Due to the nature of our product, coffee can't be returned for credit or a refund. If you have concerns, please email us for assistance.
What Are My Payment Options?

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay for your convenience.
How Should I Store My Coffee? How Long Will It Last?

To keep your coffee fresh, avoid humidity. Store ground coffee in a dark, airtight container at room temperature for up to 4 weeks. Whole beans in an airtight container can stay fresh for over a month. Enjoy every sip!